Archive for month: December, 2020

The secret to giving a great compliment

Want an easy way to brighten another person’s day? Offer them specific, heartfelt praise, says educator Cheryl Ferguson. We’ve all been on the receiving end of a half-hearted compliment, whether it was a generic “nice work” from a colleague or [...]

The big benefits of small talk

Casual conversations can sometimes lead us to moments of real connection. News director and radio host Kyle Kellams explains how. Small talk is seen by many of us as the cotton candy of conversation: artificial, unsubstantial and ultimately unsatisfying. “How [...]

3 steps to having difficult conversations

What’s your elephant in the room? Every group — whether it’s a family or a team in the workplace — has one: an uncomfortable, complicated or charged conversation that hasn’t happened but needs to. Maybe it’s about salary, taking someone’s [...]

Why don’t civilians ask veterans more questions?

I love asking questions. As a journalist, I don’t just ask people what they do — I interrogate them, be they scientists or teachers or sculptors, to find out the terminology of their field, the kinds of characters that populate [...]