Endless Network

Across the United States, 15 million students lack access to the technology and devices they need to participate in online distance learning.

As educators continue to develop online and hybrid learning models in response to the pandemic and our reliance on virtual and remote technology continues to grow, solving the digital divide crisis has become more urgent than ever. This gap in access and resources is causing many students, especially those in low-income households, to fall behind.

So, what can we do?

To tackle these issues, Endless Network has launched #KeepAllKidsLearning, an initiative that connects families without internet access to offline learning resources, and encourages content creators and organizations to make their educational content available as a free download.

TED-Ed has joined educational content creators like the Khan Academy, Blockly, Wikipedia, and others in contributing to the Endless Key, a USB Drive created by the Endless OS Foundation that acts as an offline, portable content library. The USB is preloaded with over 100 engaging apps, games, and educational content— a library at the fingertips of those without Internet. You can learn more about the Endless Key here.

Endless Key

How you can get involved

Learn how content creators, educational distribution companies, and EdTech platforms can contribute free and downloadable content in order to #KeepAllKidsLearning.

If your students or family struggle with internet connectivity, explore Common Sense Media’s Wide Open School initiative, which helps families and educators find trusted, high-quality resources to enrich and support distance learning for free. Or check out Learning Equality, which focuses on creating tools to make it possible to explore the world of digital learning without internet connectivity and works to expand the reach of content creators by adapting their materials for use offline via open-source software.

Relying on online tools and the internet is the new normal in education, and we must work to close the digital divide to ensure digital equity among all learners. What will you do to #KeepAllKidsLearning this year?

Melissa McFeeters

The bad news: Online user reviews don’t really match up with performance reviews, says behavioral scientist Bart de Langhe. But that means there’s also good news: We can stop obsessing over them.

Online shopping has brought tremendous convenience — but it’s also brought us a staggering number of options. Burdened as we can be with too many choices, it’s easy to feel like online reviews and ratings from other consumers can provide us with a crowdsourced pool of good information about the product we’re considering.

But is it the most reliable information?

Bart de Langhe, a behavioral scientist and marketing professor at ESADE in Barcelona, Spain, was led to ask this question after he went shopping in a store for a car seat for his newborn son. He faced a dilemma: Should he pay $300 for a car seat from a well-known brand that was highly recommended by the store’s salesperson, or $50 for a car seat from an unknown brand? Like many of us, he found a quiet corner in the store to take out his phone and read through online reviews. Since they were largely positive for the $300 car seat, he bought it.

Later, he wondered: Do user reviews on the car seats line up with the kind of objective tests that independent product testing organizations like Consumer Reports do? To his surprise and dismay, the answer was no. According to Consumer Reports, the $300 car seat received a significantly lower score in crash protection and ease of use than the $50 car seat did.

de Langhe collaborated with colleagues at the University of Colorado in Boulder to run a large-scale analysis comparing online reviews with performance reviews. They did this for 1,272 products in 120 categories — including car seats, bike helmets, blood pressure monitors, headphones, sunscreen and smoke alarms — which could be objectively assessed. In a study published in the Journal of Consumer Research, they found that even though a correlation existed between products that were positively reviewed online and those that performed well, it was an extremely weak correlation.

As he explained in Science Daily, “The likelihood that an item with a higher user rating performs objectively better than an item with a lower user rating is only 57 percent. A correspondence of 50 percent would be random, so user ratings provide very little insight about objective product performance.”

Instead, “there are many products that get high ratings but perform poorly, and there are many products that get low ratings but perform very well,” he says in a TEDxESADE Talk. Why does this happen? The existence of fake reviews is one reason. What’s more, people’s reviews are swayed by factors such as brand reputation, packaging and price (even though they may not realize it), and only a small subset of consumers — the ones holding the most extreme positive and negative opinions — tend to leave reviews. The latter causes the proliferation of 1- and 5-star reviews that we often see on products, while a truly random sampling of consumer reviews would likely generate more 3-star responses.

de Langhe’s conclusion: “I recommend you rely less on the recommendations of other consumers. You should realize that the ratings out there come from a small and biased subset of imperfect people who evaluate products in imperfect conditions.”

Does this mean we stop reading reviews all together? No. But we can release ourselves from agonizing about whether to buy the product that got 3 ½ stars or the one that got 4 stars or feeling like we need to read through every review before we make a significant purchase.

Watch his TEDxESADE Talk now:

ABOUT THE AUTHOR

Bart de Langhe is a behavioral scientist and a marketing professor at ESADE Business School in Barcelona, Spain.

This post was originally published on TED Ideas. It’s part of the “How to Be a Better Human” series, each of which contains a piece of helpful advice from someone in the TED community; browse through all the posts here.